Delete your Video Collage account
In the app
- Android: open Settings (the gear on the home screen), tap your profile at the top, then tap Delete account and confirm.
- iPhone and iPad: open Settings in the app, tap your account at the top, then tap Delete Account and confirm.
Without the app
Email [email protected] from the email address you sign in with, with the subject "Delete my account". We delete the account within 30 days and reply when it is done.
What is deleted
- Your profile: name, email address, profile picture and social links.
- Your community posts and their videos, plus your comments and likes. Posts disappear at once; their files are removed from our storage within a few days.
- Your AI photo and video results stored on our servers.
What is kept
- Purchase records and any unused AI credits, as required for transaction records. Signing in again with the same account restores unused credits.
- Records of accounts blocked for breaking the community rules, so a block cannot be undone by deleting the account.
- Videos saved on your phone. They are yours and stay on your device.
Deleting your account does not cancel a subscription. Manage subscriptions in Google Play or in your Apple ID settings. See the Privacy Policy for more.